Privacy Policy
Effective Date: Aug 3rd 2025
Last Updated: Aug 3rd 2025
At Plumet, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our premium bamboo bedding products.
Information We Collect
Personal Information You Provide
- Contact Information: Name, email address, phone number, and mailing address
- Payment Information: Credit card details, billing address, and other payment-related information
- Account Information: Username, password, and account preferences
- Communication Data: Messages you send us through contact forms, emails, or customer service interactions
Information Automatically Collected
- Technical Data: IP address, browser type, device information, and operating system
- Usage Data: Pages visited, time spent on our site, click patterns, and referral sources
- Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies
How We Use Your Information
We use your information to:
- Process and fulfill your orders for bamboo bedding products
- Provide customer service and support
- Send order confirmations, shipping updates, and delivery notifications
- Improve our website functionality and user experience
- Send marketing communications (with your consent)
- Comply with legal obligations and prevent fraud
- Analyze website performance and customer preferences
Information Sharing and Disclosure
We may share your information with:
- Service Providers: Payment processors, shipping companies, and email service providers
- Legal Requirements: When required by law, court order, or government regulations
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: When you explicitly agree to information sharing
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL encryption for data transmission
- Secure payment processing systems
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Data backup and recovery procedures
Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Request information about how we process your data
- Withdraw consent for data processing (where applicable)
- File complaints with relevant data protection authorities
To exercise these rights, contact us at info@plumet.com.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. Essential cookies are necessary for website functionality and cannot be disabled.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children’s Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13.
International Data Transfers
If you are located outside U.A.E, your information may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place for such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website and updating the “Last Updated” date.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Plumet Customer Privacy Team
Email: info@plumet.com
Phone: +971 56 301 5011
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.