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Accessability

Effective Date: August 3, 2025
Last Updated: August 3, 2025

At Plumet, we are committed to ensuring that our website and services are accessible to everyone, including individuals with disabilities. We believe that everyone deserves equal access to our premium bamboo bedding products and the comfort they provide.

Our Commitment

We strive to make our website accessible to all users, regardless of their abilities or the technology they use. Our goal is to provide an inclusive online experience that meets or exceeds the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Accessibility Features

Our website includes the following accessibility features:

Navigation and Structure

  • Clear and consistent navigation throughout the site
  • Descriptive page titles and headings
  • Logical reading order and tab navigation
  • Skip-to-content links for keyboard users

Visual Design

  • High contrast color schemes for better readability
  • Scalable text that can be enlarged up to 200% without loss of functionality
  • Alternative text descriptions for all product images
  • Clear visual focus indicators for interactive elements

Content and Communication

  • Simple, clear language throughout the site
  • Descriptive link text that explains the destination
  • Form labels clearly associated with input fields
  • Error messages that provide clear guidance for correction

Technical Compatibility

  • Compatible with screen readers and assistive technologies
  • Keyboard navigation support for all interactive features
  • Proper HTML markup and semantic structure
  • Fast loading times to reduce barriers for users with slower connections

Ongoing Efforts

We continuously work to improve the accessibility of our website through:

  • Regular accessibility audits and testing
  • User feedback integration and improvements
  • Staff training on accessibility best practices
  • Technology updates to support new accessibility standards
  • Collaboration with disability advocacy groups

Supported Assistive Technologies

Our website is designed to work with commonly used assistive technologies, including:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
  • Voice recognition software
  • Screen magnification tools
  • Alternative keyboards and pointing devices
  • Browser accessibility features

Known Issues and Limitations

We are aware of some accessibility challenges and are actively working to address them:

  • Third-party payment processing may have limited accessibility features
  • Some legacy product images may lack comprehensive alt text
  • Video content may not include captions (we are working to add them)

We are committed to resolving these issues in upcoming website updates.

Feedback and Assistance

Your feedback helps us improve accessibility for everyone. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Accessibility Support

Email: info@plumet.ae
Response Time: We aim to respond to accessibility inquiries within 2 business days

When contacting us about accessibility issues, please include:

  • The specific page or feature you’re having trouble with
  • The assistive technology you’re using (if applicable)
  • A description of the problem you encountered
  • Your preferred method of receiving a response

Alternative Access Methods

If you encounter accessibility barriers that prevent you from using our website effectively, we offer alternative ways to access our products and services:

  • Email orders and customer service
  • Email assistance with product selection
  • Digital catalogs upon request
  • Online consultations

Third-Party Content

Some content on our website may be provided by third parties (such as payment processors, shipping calculators, or embedded videos). While we work with vendors who share our commitment to accessibility, we cannot guarantee the accessibility of all third-party content. If you encounter issues with third-party features, please contact us and we will work to provide alternative solutions.

Legal Compliance

We are committed to complying with applicable accessibility laws and regulations, including:

  • Americans with Disabilities Act (ADA)
  • Section 508 of the Rehabilitation Act
  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
  • Regional accessibility requirements

Regular Updates

This accessibility statement is reviewed and updated regularly to reflect our current accessibility efforts and any changes to our website. We will continue to enhance the accessibility of our site as technology and standards evolve.

Contact Information

For general questions about Plumet or our bamboo bedding products:

Email: info@plumet.ae

We appreciate your patience as we continue to improve the accessibility of our website and services.